Right of Withdrawal

If you are a consumer in the EU you normally have 14 days to withdraw from a distance purchase. Here is how that works with digital content.

The 14-day rule

Under the EU Consumer Rights Directive you can withdraw from a distance contract within 14 days without giving a reason. The period starts the day the contract is concluded.

Digital content delivered immediately

Our products are digital content delivered immediately. At checkout you expressly consent to immediate access before the withdrawal period ends, and you acknowledge that the right of withdrawal is lost once the content has been fully delivered with that consent.

For a report or lookup result, full delivery happens the moment the result is shown to you. From that point the trial charge is treated as delivered, as described in the refund policy.

Memberships and cancellation

The monthly membership can always be cancelled at any time, which stops every future charge. Cancellation is separate from withdrawal and is never limited by the 14-day rule.

How to withdraw

Use the withdrawal button on the Withdraw from contract page at /withdraw. It needs no login: enter the email you used at checkout, open the single-use link we email you, and confirm with one click. You receive a written confirmation by email.

You can also email support@sidehustlers.me from the address you used at checkout, or send the model form below. Any clear statement is enough.

Model withdrawal form

To Dala Primelab AB, Gamla tunavägen 43i, Borlänge, Sweden, support@sidehustlers.me:

I hereby give notice that I withdraw from my contract for the supply of the following digital service: ____. Ordered on: ____. Name of consumer: ____. Address of consumer: ____. Email used at checkout: ____. Date: ____.

Company details

Dala Primelab AB · Reg. no. 5595934133 · VAT SE559593413301
Gamla tunavägen 43i, Borlänge, Sweden
support@sidehustlers.me